Your Clinic's
AI Front Desk
Never Sleeps
MedXbot handles patient enquiries, IVF FAQs, appointment capture, and lead screening across your website, WhatsApp, Facebook, and Instagram — 24/7, in 90+ languages.
Trusted by leading fertility clinics
Everything Your Front Desk Does — Without the Overnight Shift
Booking, screening, treatment education, clinic info, pricing enquiries, and live-coordinator handoff — out of the box, in 90+ languages, on every channel a fertility patient already uses.
24/7 IVF Front Desk
Patient questions answered instantly — at 2 a.m., on weekends, on holidays. The clinic phone never goes unanswered again.
200+ Pre-loaded IVF FAQs
Out-of-the-box answers on procedures, success rates, medications, monitoring windows, and post-transfer instructions. Customisable per clinic.
Appointment Booking
Books straight into the MedART Scheduler — cycle-aware slot suggestions, real-time availability, instant confirmation. No back-and-forth.
Patient Screening
Captures name, age, partner, fertility history, and treatment interest in a guided chat — so the right specialist gets the right context before the first call.
Clinic Info & Hours
Returns rich cards with location, hours, doctor profiles, and directions — without forcing the patient to navigate the website.
Treatment Education
Walks new patients through the IVF journey — Consult, Stimulation, OPU, ICSI, Transfer — with stage-by-stage explanations in plain language.
Pricing & Packages
Answers "how much" with package summaries, financing options, and one-tap "request a personalised quote" hand-off to the front desk.
90+ Languages
Detects the patient's language automatically and replies natively — Arabic, Mandarin, Russian, Spanish, Hindi, Bahasa, and 80+ more.
Live Staff Handoff
Escalates to a human coordinator the moment a question requires clinical judgement — full conversation context preserved.
Cross-Channel Continuity
A patient who starts on the website widget can resume on WhatsApp without re-introducing themselves — one identity, one conversation.
Request the MedXbot WhatsApp setup brief
A short brief on connecting MedXbot to your WhatsApp Business number, Messenger, and Instagram — what gets configured, what handoff to staff looks like, and how it routes leads into MedART.
From Curious Patient to Booked Slot — In One Conversation
When a patient asks "Can I book a consult?", MedXbot offers cycle-aware slots in real time, confirms the booking, and writes it straight into MedART Scheduler. No call-backs, no missed leads.
- Real-time slot availability from the MedART Scheduler
- Cycle-aware suggestions (e.g. monitoring on Day 7)
- Confirmation card synced to the patient's MedX app
- Reminders pushed via WhatsApp + email + SMS
- Reschedule and cancel from the same conversation
The First Thing Patients Ask — Answered in Seconds
Where are you? What are your hours? Who are the doctors? MedXbot returns a rich card with location, hours grid, doctor profiles, and a one-tap "Get directions" — without the patient hunting through your website.
- Live hours grid (Mon–Sun) with public-holiday awareness
- Address with one-tap directions (Google Maps / Apple Maps)
- Doctor avatars + brief profiles + "Book with this doctor" CTA
- Multi-branch support — the bot answers per clinic location
- Updates the moment your clinic admin changes hours in MedART
Plain-Language IVF Education — Without a Front-Desk Call
New patients are anxious and uninformed. MedXbot walks them through the IVF journey stage by stage — Consult, Stimulation, OPU, ICSI, Transfer — with plain-language explanations, expected timeframes, and what to ask in their first appointment.
- Stage-by-stage carousel: Consult → STIM → OPU → ICSI → Transfer
- Plain-language explanations vetted by IVF clinicians
- Optional deep-dives ("Tell me more about ICSI")
- Timeline expectations per stage (e.g. STIM is typically 8–12 days)
- Linked educational videos — direct from MedAI-X
A Guided Intake That Feels Like a Conversation
Long intake forms kill conversion. MedXbot turns the same screening into a chat — age, partner status, fertility history, treatment interest — and forwards a structured patient brief to the right specialist before the first call.
- Conversational intake — one question at a time
- Captures age, BMI, prior cycles, AMH, partner status
- Reason for visit (4 categories: First IVF, Failed IVF, PGT, Donor)
- Routes the brief to the matching specialist automatically
- Patient receives a "Your team will reach out" confirmation
"How Much Does IVF Cost?" — Answered Without a Phone Call
Price is one of the top-three questions every IVF clinic gets. MedXbot returns clear package summaries with financing options, then offers a one-tap "personalised quote" handoff so price-shopping converts into qualified leads.
- Pre-set package cards: Basic, Standard, Premium
- "Get a personalised quote" CTA → routes to front desk
- Financing options surfaced contextually
- Per-region pricing — different defaults per clinic location
- Privacy-aware — never publishes pricing to non-engaged visitors
- IVF / ICSI cycle
- Standard monitoring
- Embryo transfer
- Everything in Basic
- Cryopreservation 1 yr
- PGT-A on 4 embryos
- Everything in Standard
- Cryo 3 yrs
- PGT-A unlimited
When the Question Needs a Human, the Bot Steps Aside
Some questions require clinical judgement — PGT-A eligibility, prior treatment review, donor matching. MedXbot recognises the moment, hands off to a live coordinator with the full conversation context preserved, and the patient never has to repeat themselves.
- Smart handoff triggers — clinical, complex, sensitive, language-edge-case
- Full conversation history transferred to the coordinator
- Routing by language, time-zone, and specialist type
- Coordinator picks up in the same chat (WhatsApp / Messenger / etc.)
- After-hours? The bot books a callback in the Scheduler
Live on Every Channel Your Patients Use. Synced to Your EMR.
With MedART, every conversation syncs natively to the Scheduler and the MedX patient app in real time. As a standalone deployment, MedXbot pushes bookings and lead data into a clinic's existing EMR via standard APIs (subject to integration-compatibility review).
Live MedART Sync
Bookings, screenings, and patient briefs flow straight into MedART EMR — no double entry, no front-desk bottleneck.
Scheduler & MedX Hooks
Appointments land in the MedART Scheduler in real time and surface in the patient's MedX app instantly.
Multi-Language NLU
Detects the patient's language and replies natively in 90+ — Arabic, Mandarin, Russian, Spanish, Hindi, and more.
Smart Handoff Routing
Escalates by language, time-zone, and specialist type — clinical questions reach the right coordinator with full context.
Live On — Channels
Clinics deploying MedXbot report a 40–60% reduction in front-desk call volume for routine enquiries — coordinators free up to focus on the conversations that need a human.
Frequently Asked Questions
What clinic owners and operations leads ask before deploying an AI chatbot.
Still have questions?
Talk to a SpecialistBring MedXbot to your clinic
See MedXbot live alongside MedART and the patient app in a 30-minute demo — tailored to your patient flows, your protocols, your branding, your languages.